Frequently Asked Questions
Do You Provide In-Person or Virtual Counseling and Virtual Therapy?
We provide both in-person and virtual counseling and therapy (video) appointments, and individual therapy, child therapy, teen counseling, couples counseling, and family therapy sessions are 50 minutes in length. We also provide counseling and psychotherapy services in both English and Spanish.
How Much Are Counseling and Psychotherapy Sessions?
Our standard fee is $195 for individual 50-minute sessions and $250 for a 50-minute couples or family therapy session. The fee is to be paid each session unless other arrangements have been made. There are limited spots for a reduced/flexible fee if you qualify. Additionally, a good faith estimate is available upon request.
What Types of Payments Do You Accept?
We accept personal checks and most credit cards and HSAs.
Do You Accept Insurance?
We are In-Network Providers with Essence Healthcare (formerly Stanford Healthcare Advantage) and a local EAP Program and Out-of-Network providers for other insurances. We are happy to help you determine your benefits, and we can either submit claims on your behalf or provide you the necessary documentation to do so yourself. Most PPO plans will pay a percentage of our fee once the annual deductible has been met. However, you are responsible for paying the full fee, unless other arrangements have been agreed upon. Please let us know if there are any problems or concerns with payment that arise during the course of treatment.
What Is Your Cancellation Policy?
We require a minimum of 48-hour notice for cancellation or rescheduling of appointments. If you are unable to give 48-hour notice, you will be responsible for paying the full fee. Please note, we cannot bill insurance for missed appointments.
If you have any questions that aren’t covered above or would just like more information about the in-person counseling and virtual therapy services we provide, contact us today to schedule a free, 15-minute, initial phone consultation. We look forward to speaking with you and helping in any way I can.